Wednesday, August 19, 2009

Managers Must Practice People Skills-From Training Journal


Managers who are expecting employees to “weather the storm no matter how poorly they are managed” must think again, according to the latest research.

A study by Krauthammer of employees across Europe has revealed that their commitment to their organisations is “worryingly low” and their job satisfaction is “fragile”.

And the coaching, training and consulting company is urging managers to take basic skills like listening to their staff and identifying their talent seriously.

“Senior managers especially should beware of paying lip service to crucial behaviours such as listening to their staff, while dismissing them as ‘too basic’ or by assuming an air of ‘I left all that behind me when I was a junior’,” said Ronald Meijers, co-chairman of Krauthammer’s executive board.

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