Wednesday, July 22, 2009

Return on Investment in Coaching Behaviors


Coaching programs delivered an average return on investment of 5.7 times the initial investment.
The average return on an executive coaching assignment was more than $100,000.
Productivity increased (reported by 53% of executives)
Quality improved (48%)
Organizational strength increased (48%)
Customer service improved (39%)
Reducing customer complaints (34%)
Retaining executives (32%)
Cost reductions (23%)
Bottom-line profitability (22%)
Working relationships with direct reports improved (reported by 77%of executives)
Working relationships with immediate supervisors improved (71%)
Teamwork enhanced (67%)
Working relationships with peers improved (63%)
Job satisfaction increased (61%)
Conflict reductions were more effective (52%)
Organizational commitment increased (44%)
Working relationships with clients improved (37%)


Forbes Executive Survey Data

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